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Terms and Conditions That Govern Your Account

Before you open an account with pasar188, these terms set out exactly what you agree to — covering deposits via DANA, OVO, and GoPay, how withdrawals are verified, and the conditions under which your account remains active.

DANA, OVO, GoPay coveredAccount eligibility rulesWithdrawal verification stepsLocal law complianceAccount suspension conditions
pasar188 Terms and Conditions That Govern Your Account
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account Data

These terms exist alongside our data and security practices, which are designed to keep your account and payment details safe. When you link a DANA, OVO, or GoPay wallet, we verify the registered name against your account to prevent misuse. We do not store full card numbers or e-wallet PINs. If you need to update account details or request a data review, contact support with your account ID and the change you are requesting — we process these manually to confirm identity before making adjustments.

Wallet Name Verification

Every DANA, OVO, or GoPay withdrawal is checked against your verified account name. Mismatched names are flagged and held until identity confirmation is completed through support.

Account Security Rules

You are required under these terms to use a unique password and not share access. Suspected unauthorized login triggers an automatic account lock pending verification via your registered contact.

Data Retention Policy

We retain account records as required under these terms and applicable law. You may request a summary of data held on your account by contacting support with your registered email address.

Change Request Process

To update your registered name, phone number, or linked e-wallet, submit a request through live chat or email. We require identity confirmation before processing any change to your account details.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe a rule has been applied incorrectly to your account, our support team is the right place to start. You can reach us through live chat directly from the pasar188 site, by email for written queries that need a detailed response, or through our Telegram channel for faster back-and-forth. Players in Batam and across Indonesia use all three channels — pick whichever fits the question.

Live Chat Open the chat widget on pasar188 to raise a terms query directly. A support agent will review your account and respond with the relevant clause applied to your case.
Email Support Send a written query to our support email for issues that need a documented reply — such as account suspension reasons, withdrawal holds, or wallet name mismatches under these terms.
Telegram Channel Use our Telegram channel for quicker exchanges about terms-related questions — particularly useful when you need to confirm a payment rule before completing a transaction.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and access. If your question is not covered here, live chat and email support are both available to walk through the specific clause that applies to your situation.

Yes. These terms cover all transactions on your account regardless of payment method. DANA, OVO, and GoPay deposits and withdrawals are each subject to the wallet name verification and account ownership rules set out here.

We publish the current version on this page. If a change materially affects your account, we will notify you through your registered contact. Continued use of your account after a change is treated as acceptance of the updated terms.

No. These terms allow one account per individual. Duplicate accounts are closed when identified. Any withdrawal pending on a duplicate account is held for review and may be voided depending on the circumstances.

Accounts may be suspended for sharing login credentials, using automated tools, mismatching wallet names, or operating duplicate registrations. You can contact support to understand the specific reason and the steps needed to resolve it.

Send a request through our email support channel using your registered email address. Include your account ID. We will confirm your identity before providing a summary of records held under your account.

Access depends on local law and is available only where eligible under applicable regulations. These terms cannot override local legal restrictions. If access is restricted in your region, the terms still apply to any active account actions taken before that restriction.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.