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How pasar188 Handles Your Privacy

Your account information — including your registered e-wallet details for DANA, OVO, and GoPay — is handled with clear, consistent data practices.

Account data kept secureDANA, OVO, GoPay wallet details protectedYour right to access and correct dataAvailable where local law permits
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pasar188 How pasar188 Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection at pasar188 sits across four areas: how we secure account information, how long we keep it, how cookies are used during your session, and how you can exercise your rights. Each area has a defined practice — not a vague commitment. We apply SSL encryption to all data in transit, including e-wallet payloads for DANA, OVO, and GoPay. Retention periods are tied to regulatory requirements where applicable, and to account activity otherwise. You can request a data export or deletion through support at any time.

Account Security

SSL encryption covers all data in transit. Login sessions are protected with OTP verification, and suspicious access patterns trigger an account alert before any action is taken.

Cookie Use

Session cookies keep you logged in during your visit. Analytics cookies help us understand lobby navigation — they do not identify you personally and can be managed through your browser settings.

Data Retention

Account and transaction records are kept for the period required by applicable rules. Once that period passes and your account is closed, we action deletion requests within our standard processing window.

Your Rights

You can request access to the data we hold, ask us to correct inaccuracies, or submit a deletion request. All rights apply where local law and eligible regions permit them.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct, or remove any personal data we hold, our support team handles those requests directly. We aim to acknowledge data requests promptly and resolve them within a reasonable timeframe. Contact us through any of the channels below and include your registered account identifier so we can locate your record without delay.

Live Chat Start a live chat session from your account dashboard. Confirm your registered e-wallet — DANA, OVO, or GoPay — so the team can locate your data record quickly.
Email Support Send a written data request to our support email. Include your account username and the specific data you want to access, correct, or delete.
Account Help Centre Navigate to Settings in your account, then select Account Help. From there you can raise a privacy query and track its status without leaving the platform.

Common Questions About Our Privacy Policy

These are the questions we hear most often from account holders in Indonesia regarding how their data is handled, stored, and managed. If your question is not listed here, live chat or email support can address it directly.

We collect your name, contact details, and the e-wallet identifiers you register — DANA, OVO, or GoPay. Device and session data are also logged automatically for account security purposes.

Wallet data is shared only with the payment processor completing your transaction. It is not passed to advertisers, data brokers, or any unrelated third party under any circumstance.

Submit a request through live chat or email support. Include your account username and we will compile a data record for you within our standard response window.

Yes. Send a deletion request through account support. We process it in line with applicable retention requirements — some records must be kept for a set period before deletion can be completed.

After account closure, we retain transaction records only for the period required by relevant rules. Once that window closes, your data is removed from active systems on request.

We use session cookies to keep your login active and analytics cookies to improve lobby navigation. Analytics cookies can be disabled in your browser settings without affecting your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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